Contact

Let's talk about your AI project

Whether you are evaluating Synaplan for your company, need a hand with a self-hosted setup, or want an on-premise quote — pick the channel that suits you best. We answer in English and German.

  • Answer within one business day
  • Mon–Fri, 9:00–17:00 CET

Reach us directly

Email

The most reliable way to reach us. Describe your use case and we will come back with a concrete answer.

Phone

Prefer talking it through? Call our office in Düsseldorf during business hours.

WhatsApp

Message us directly — and see the Synaplan assistant in action while you are at it.

What is your request about?

Picking the right channel gets you a useful answer faster.

Sales & demo

Plan comparison, pricing questions, or a guided walkthrough for your team.

Product support

Questions about setup, models, or the chat widget. The community and the docs cover most of them within minutes.

Bugs & feature requests

Synaplan is open source. Report issues and follow their progress publicly on GitHub.

Enterprise & on-premise

Self-hosted rollouts, custom plugins, SLAs, and data processing agreements.

Our office

metadist data management GmbH
Königsallee 82
40212 Düsseldorf
Germany

What happens to your data

We use the information you send us solely to process your request — no newsletter, no third-party sharing. Full details are in our privacy policy.

Rather try it first?

Test Synaplan straight away — no account, no sales call.