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Privacy Policy

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Responsible Party, Contact Information, and Data Protection Officer

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Responsible party

The party responsible under Article 4(7) of the EU General Data Protection Regulation (GDPR) for the data processing described in this Privacy Policy is

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metadist data management GmbH (“Metadist”, “we”, or “us”)
Königsallee 82
40212 Düsseldorf, Germany
Email: team@synaplan.com

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Further information about our company can be found in the legal notice (Imprint) on our website.

This Privacy Policy was last updated on January 19, 2024. It applies to individuals who are citizens of, or have their permanent residence in, the European Economic Area (EEA) and Switzerland.

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In this Privacy Policy, we explain what we do with personal data we collect about you through https://www.metadist.de. We recommend that you read this document carefully.

When processing personal data, we comply with applicable legal requirements. This means, among other things:

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  • We clearly state the purposes for which we process personal data in this Privacy Policy.
  • We aim to limit the collection of personal data to what is necessary for legitimate purposes only.
  • Where required, we will first obtain your explicit consent before processing your personal data.
  • We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
  • We respect your right to access, correct, or delete your personal data.

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If you have any questions or would like to know what personal data we hold about you, please contact us.

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1. Purpose, Data, and Retention Period

We may collect or receive personal data for various purposes related to our business activities, including the following:

1.1 Sale or Disclosure of Data to Third Parties

Data used for this purpose:

  • IP address

Legal basis:

  • With your consent

Retention period:

  • We retain this data until the service is terminated.
1.2 Contact (by phone, mail, email, and/or web forms)

Data used for this purpose:

  • First and last name
  • Email address

Legal basis:

  • With your consent

Retention period:

  • We retain this data until the service is terminated.
1.3 Account Registration

Data used for this purpose:

  • First and last name
  • Email address
  • Phone number

Legal basis:

  • With your consent

Retention period:

  • We retain this data until the service is terminated.
1.4 Newsletters

Data used for this purpose:

  • First and last name
  • Email address

Legal basis:

  • With your consent

Retention period:

  • We retain this data until the service is terminated.
1.5 Support for Services or Products a Customer Intends to Purchase or Has Purchased

Data used for this purpose:

  • First and last name
  • Email address
  • Phone number

Legal basis:

  • With your consent

Retention period:

  • We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

3. Disclosure Practices

We disclose personal data if required by law or by court order, for example in response to a request from law enforcement authorities, to the extent permitted by applicable law, or for an investigation related to public safety.

If our website or company is acquired, merged, or sold, your data may be disclosed to our advisors and potential buyers and transferred to the new owners.

We have entered into a data processing agreement with Google.

4. Security

We are committed to protecting personal data. We take appropriate security measures to limit misuse of, and unauthorized access to, personal data. This ensures that only authorized individuals have access to your data, that such access is protected, and that our security measures are regularly reviewed.

5. Third-Party Websites

This Privacy Policy does not apply to third-party websites linked to our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you review their privacy policies before using their websites.

6. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy. We recommend reviewing this Privacy Policy regularly to stay informed of any updates. Where possible, we will notify you of changes.

7. Accessing and Managing Your Data

If you have questions or would like to know what personal data we hold about you, please contact us using the details below.

You have the following rights:

  • Right to information: You have the right to know why your personal data is needed, how it is used, and how long it is retained.
  • Right of access: You have the right to access the personal data we hold about you.
  • Right to correction: You have the right to have your personal data corrected, updated, deleted, or restricted at any time.
  • Right to withdraw consent: If you have given consent for data processing, you may withdraw that consent at any time and request deletion of your personal data.
  • Right to data portability: You have the right to request all your personal data from us and transfer it to another data controller.
  • Right to object: You may object to the processing of your personal data. We will comply unless there are legitimate grounds for processing.

Please ensure that you clearly identify yourself so we can verify that we are processing or deleting the correct person’s data.

8. Submitting a Complaint

If you are not satisfied with how we handle your personal data or your complaint, you have the right to file a complaint with the relevant data protection authority.

9. Contact Information

metadist data management GmbH
Königsallee 82
40212 Düsseldorf
Germany

Website: https://www.metadist.de
Email: info@metadist.de
Phone: +49 (0)211 440 738 87

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The GDPR and German DSGVO as very similar in their protection of user rights. This is a translation of our German definition, fitting the DSGVO.

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